Flowers Brockley Accessibility Statement

Our Commitment to Accessibility

At Flowers Brockley, we believe everyone should be able to enjoy beautiful flowers and order them online with ease. We are dedicated to creating an inclusive digital experience so that all Brockley customers, including those living with disabilities, can discover and purchase flowers effortlessly.

Web Content Accessibility Guidelines (WCAG) 2.1 AA Compliance

Flowers Brockley’s website has been designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognised standards ensure our platform is accessible for people with varying abilities, including those who rely on assistive technologies. By following these guidelines, we strive to provide a fair, easy, and enjoyable ordering experience for all our Brockley customers.

Screen Reader Compatibility

Our website works seamlessly with major screen readers, enabling customers who are blind or visually impaired to navigate and complete their orders. Interactive components, images, and essential features are provided with appropriate alternative text and labels, supporting smooth usage by all visitors. At Flowers Brockley, we regularly review and test our site to improve compatibility with a range of assistive technologies.

High Contrast and Visual Design

We understand the importance of easy-to-read content for all users, including those with low vision or colour sensitivity. Flowers Brockley employs a high-contrast design with clear, legible fonts, thoughtful colour choices, and simple navigation. Our visual elements are curated to ensure text stands out against backgrounds and that all critical information remains clearly visible. These steps help every Brockley customer, regardless of visual ability, experience a more accessible ordering journey.

Accessible Online Ordering Process

Ensuring an accessible shopping experience is central to our online platform. We have implemented measures to support keyboard navigation, logical content order, and clearly labeled buttons and forms. Our aim is to ensure that all customers, including those with mobility or cognitive disabilities, can easily browse, select, and purchase Flowers Brockley online without barriers.

Continuous Improvement

Accessibility is an ongoing commitment at Flowers Brockley. We regularly evaluate our website and ordering process, welcoming feedback and suggestions from customers in Brockley and beyond. Our design and development teams undergo accessibility training and stay updated with best practices to maintain and enhance the inclusivity of our service.

Contact for Accessibility Issues

Your feedback is valuable in helping us improve. If you encounter any accessibility issues while browsing or ordering Flowers Brockley online, or if you have questions regarding our accessibility features, please contact us through our website’s contact form. We are committed to responding promptly and working with you to meet your needs, ensuring all customers in Brockley enjoy seamless access to our flowers and services.

Accessibility for All Brockley Customers

At Flowers Brockley, our mission is to make flowers accessible to every member of the Brockley community. Through dedication to accessibility guidelines, support for assistive technology, and a user-focused approach, we ensure that everyone can enjoy fresh flowers and the convenience of online orders. Thank you for choosing Flowers Brockley—where access, beauty, and community go hand in hand.